Privacy Policy
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Last updated: August 3, 2025
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website.
π₯ Collecting Personal Information
When you contact us for customer support or place an order, we may collect personal information that can be used to uniquely identify you. Below are the types of information we collect and the reasons for doing so.
Device Information
- Examples: Web browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and website interaction.
- Purpose: To properly load the site for you and to perform analytics for website optimization.
- Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.
- Disclosure: Shared with our processor, Shopify.
Order Information
- Examples: Name, billing and shipping address, payment details (credit card number or PayPal email), email address, and phone number.
- Purpose: To fulfill your order, process payment, arrange shipping, send invoices and confirmations, communicate with you, prevent fraud, and send marketing (based on your preferences).
- Source: Collected directly from you.
- Disclosure: Shared with Shopify and payment gateways such as Stripe and PayPal.
Customer Support Information
- Examples: Name and email address.
- Purpose: To provide customer support.
- Source: Collected directly from you.
- Disclosure: Not shared externally.
Minors
We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at montessorilernwelt@proton.me to request removal.
π€ Sharing Personal Information
We share your personal information with service providers to help us deliver our services and fulfill our contracts. For example:
- We use Shopify to power our online store. Learn more about how Shopify uses your personal information here: Shopify Privacy Policy.
- We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights.
π£ Behavioral Advertising
We use your personal information to provide you with targeted advertising and marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to understand how customers use the site. More about how Google uses your information: Google Privacy Policy.
- Opt out of Google Analytics: Google Opt-out.
- We may share details about your activity on our site with advertising partners via cookies or similar technologies (subject to consent based on location).
- Learn how targeted advertising works: NAI Education Page.
π Using Personal Information
We use your personal information to offer our services, which include providing products, processing payments, shipping orders, and communicating with you about our latest offerings.
π Legal Basis (GDPR)
If you are a resident of the European Economic Area (EEA), we process your personal data under the following legal bases:
- Your consent
- The performance of our contract with you
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β³ Data Retention
We retain your personal data when you place an order, unless and until you request its deletion. See "Your Rights" below for more information.
βοΈ Automated Decision-Making
If you are an EEA resident, you have the right to object to decisions made solely through automated processing that significantly affect you.
We do not use fully automated decision-making with legal or significant effects. Shopify may use limited automated fraud prevention such as:
- Temporary IP address blacklisting for failed transactions (lasts a few hours)
- Temporary card blacklisting tied to blacklisted IPs (lasts a few days)
π€ Your Rights
If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise your rights, please contact us at montessorilernwelt@proton.me.
Your data will be transferred outside Europe, including to Canada and the United States.
π Changes
We may update this policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons.
π« Contact
For more information about our privacy practices, questions, or complaints, contact us via email at montessorilernwelt@proton.me.
Address: Montessori Lernwelt INC, Building C12, Software Park Phase III, Jimei District, Xiamen 361022, China
π Data Protection Complaints
If you are unsatisfied with our response to your complaint, you may contact your local data protection authority or our supervisory contact via email: montessorilernwelt@proton.me.